Unifi Connection Problem - No Internet Access [SOLVED]

If your modem and wireless router function properly and only the WAN light turn to amber/orange, your setting might run. So you need to reset your router.

Step 1# Reset your wireless router to factory defaults

With power ON, use a pin to press & hold the reset button for 5 seconds which is located nest to power cord written, RESET.

Step 2# Log in to router

Click start > Run > and type Ping 192.168.0.1. Or type 192.168.0.1 in Internet Explorer. You will direct to below webpage. Username : admin  Password: leave it blank (no need to fill)

Step 3# Reboot the system

If you encounter similiar issue, your WAN connection status was not connected by checking the Status. To do the setting, click Wizard, type you username and password. 

 Here is a BIG TRAP

The REP guide me through didn't ask me to add @unifi at the username column, simply mention my username without @unifi.  (The main reason the setup failed at the first place)

You can't get the password in your registration form, the REP give me the password after doing some verification, the password is the combination of numbers, small capital and capital, a bit long. If you don't have, call them, 1-300-88-1222.

Click next. Fill up below

Tick Enable wireless box, 

SSID: your name share for wireless connection. 

Key Type: AES. 

Preshare Key: Password for wireless connection

Lastly, click submit,  it will reboot the system. Wait for a while and the network will connect soon. Mine reconnected in one minute.

P/S: If still can't, you can turn off the Windows Firewall as it might affect the network connection.

If the REP listen patiently to user, understand their problem, the issue can be solved ON-THE-SPOT. Unifi technician no need to come, user save troubles, save petrol, save time, save your reputation. WHY THEY NEVER LISTEN...are they chasing KPI or not enough training?